Joshua Trager
Principal Agent - Personal Lines
Joshua Trager is the CEO and Principal Agent of Trager Reznitsky Insurance Group. He began his career in the insurance industry in 2008 and, after six years of experience, founded his own firm with a clear mission: to put clients first. This vision became the foundation of the agency’s guiding principle, Family First, allowing Joshua and his team to prioritize personalized solutions over corporate agendas and build strategies that evolve with clients throughout their lives.
Joshua earned a Bachelor of Arts in Economics from University of Connecticut in 2009. Prior to launching Trager Reznitsky Insurance Group, he worked with three of the top ten insurance companies in the world, gaining extensive industry knowledge and expertise.
Community involvement is an important part of Joshua’s life. He serves as a board member of the Wallingford Cardinals sports programs as Business Advisor and Liaison to the Wallingford and Greater New Haven business communities. Joshua is also a board member of the Frank Frumento Foundation, which supports families facing overwhelming medical expenses, and he is actively involved with Elm City BNI as the Property and Casualty Insurance representative.
Outside of work, Joshua enjoys playing softball and spending time with his family. He lives in Wallingford with his wife, Jaime, son JJ, and daughter Harper, and can often be found supporting his children at their many activities.
Joshua is licensed in Property & Casualty, as well as Life, Accident & Health Insurance. He holds the LUTCF (Life Underwriter Training Council Fellow) and CIC (Certified Insurance Counselor) designations, both of which require ongoing professional education.
Eugene Reznitsky
Principal Agent – Commercial Lines
Eugene Reznitsky serves as Principal Agent for Commercial Lines at Trager Reznitsky Insurance Group, where he focuses on growing the agency’s commercial department and guiding marketing strategies.
Eugene earned a Bachelor of Arts in Economics with a minor in Business from University of Connecticut. With seven years of industry experience, he is actively involved in Elm City BNI as their Commercial Insurance representative and also participates in the North Haven Rotary, supporting the local business community.
Born in Kiev, Ukraine, Eugene is fluent in Russian and currently resides in Meriden with his wife, Melissa, and their two sons, Jacen and Jakob.
Eugene is licensed in Property & Casualty, Life, and Accident & Health Insurance.
Jonathon Cawley
Senior Partner-Agent
Jonathon Cawley serves as a Senior Partner at Trager Reznitsky Insurance Group, bringing creativity, authenticity, and a distinctive personal brand to the agency’s team. A lifelong resident of Hamden, Jon embodies the agency’s Family First philosophy through his dedication to clients and collaborative approach.
Jon earned his degree in General Business from Nichols College, with concentrations in Marketing, Management, and International Business. As the first in his family to graduate from college, this achievement reflects both his perseverance and the strong family values that drew him to Trager Reznitsky Insurance.
With over ten years of marketing experience, Jon has worked as both a Marketing Distributor and Marketing Specialist. Known for his energetic presence and innovative approach, he strives to leave a lasting impression and adds a unique flair to the Trager Reznitsky team.
Jon is actively involved in the Greater Milford BNI Chapter and participates in a Business Development Group to further his professional growth. He values collaboration, continuous learning, and building meaningful connections.
Outside of work, Jon enjoys staying active through softball, kickball, and snowboarding. He also enjoys spending time outdoors, traveling, and expressing his creativity through singing and dancing.
Jon is licensed in Property & Casualty and holds three Foremost Insurance Specialist designations, two Total CSR designations, and a Small Business Coverage Specialist designation from The Hartford Insurance.
Mike LoPresti Jr.
Senior Partner Agent
Mike LoPresti Jr. is in his 11th year with Trager Reznitsky Insurance Group and serves as Senior Partner and Director of Agency Sales for the North Haven and Southbury locations. A lifelong Connecticut resident, Mike embodies the agency’s Family First philosophy and is deeply committed to helping clients navigate their insurance needs with confidence and care.
Mike is a graduate of The Gunnery and went on to attend Dickinson College, where he earned a Bachelor of Science in Biology along with a certificate in Health Studies. During his four years at Dickinson, he was a Defensive Back for the Red Devils football team and played an active role in campus leadership. Mike served on the Student Senate, contributing to initiatives aimed at improving student life, and was a member of the Liberty Cap Society, where he guided prospective students while sharing the college’s history and traditions.
These experiences helped shape Mike’s passion for leadership, education, and service—qualities he brings to his career in the insurance industry. He works closely with clients to build personalized insurance portfolios designed to grow and adapt through every stage of life.
Mike resides in Sandy Hook with his wife, Jessica, their two children, Landon and Savannah, and their dog, Mason.
He is licensed in Property & Casualty, as well as Life, Accident & Health Insurance.
Kyle Settle
Senior Partner Agent
Kyle Settle serves as Agency Sales Director for Trager Reznitsky Insurance. Born and raised in New Haven, Kyle brings over 20 years of experience in customer service, sales, and insurance, consistently striving to deliver exceptional service and results for his clients.
Kyle earned a Bachelor of Arts in Communications from Southern Connecticut State University. His dedication and work ethic have led to notable career achievements, including finishing a calendar year ranked in the top five for marketing and sales across New England-an accomplishment that reflects his commitment to continuous improvement and client success.
An active networker, Kyle enjoys building professional relationships and staying involved with local charities. His personal philosophy, “Treat others how you would want to be treated,” aligns closely with the agency’s Family First motto and guides his approach to both business and life.
He is licensed in Property & Casualty and Life Insurance.
Kris Kniss
Sales Agent
Kris Kniss is a Sales Agent at Trager Reznitsky Insurance Group, specializing in guiding high-value clients through both personal and commercial insurance needs. His approach focuses on education, ensuring clients fully understand their coverages, endorsements, discounts, and premiums so they can make confident, informed decisions. Kris treats every client with the same care and attention he would give a member of his own family.
Deeply involved in the Greater Hartford business community, Kris is the founder of GHAIN (Greater Hartford All Industry Networking), a professional networking group established in 2022 that meets monthly. He also actively participates in the Manchester and Connecticut River Valley Chambers of Commerce, supporting businesses and individuals throughout the region.
An advocate for an active lifestyle, Kris has been involved in sports from an early age, including soccer, golf, track, whitewater kayaking, and barefoot waterskiing. He continues to stay active through golf, hiking, whitewater kayaking and rafting, soccer, sailing, and jet skiing. Kris lives in Cromwell with his son and enjoys spending time outdoors with family and friends whenever possible.
Kris is licensed in Property & Casualty, Life, and Accident & Health Insurance.
Orsola DeLucia-Rakiec
Sales Agent
Orsola DeLucia-Rakiec is a seasoned insurance professional with more than 30 years of experience specializing in property and casualty insurance. Throughout her career, she has built a reputation for reliability, professionalism, and a strong commitment to client service.
Orsola has worked with several well-established agencies across Connecticut, including Underwriters Insurance Agency and ABC Auto Insurance. Her experience has provided her with deep expertise in underwriting support, policy management, and client relationship development. She is highly proficient in the AMS management system and brings strong organizational and communication skills to every interaction.
With a hands-on approach and a genuine passion for helping clients protect what matters most, Orsola excels at guiding individuals through the complexities of home and auto insurance coverage.
Amy Morin
Operations Manager
Amy Morin serves as Senior Operations Manager at Trager Reznitsky Insurance Group, bringing a strong work ethic, compassionate leadership, and a commitment to people-first service. Her drive, adaptability, and caring personality make her a natural fit within the agency’s Family First culture.
Amy has an extensive background working with people across multiple industries. She began her professional journey after graduating in Graphic Design and starting her family at a young age. Determined to grow professionally, she returned to school to become a Medical Assistant and spent more than 20 years working in dermatology, assisting in surgical procedures while simultaneously raising her family. In addition, Amy has owned and operated a business in women’s health and education for over 20 years.
Outside of work, Amy leads a very active lifestyle and enjoys travel, with a personal goal of experiencing world history firsthand rather than through books or television. She is a proud mother of three children and is soon to be a grandmother.
Deana Supan
Service Coordinator
Deana Supan serves as a Service Coordinator at Trager Reznitsky Insurance Group. Born and raised in Connecticut, she currently resides in West Haven with her husband and two sons. With a long background in the service industry, Deana made a career change several years ago and has never looked back.
Deana enjoys building meaningful relationships with clients and takes pride in helping them find coverage that best fits their needs. Making people feel supported, heard, and cared for is at the heart of her approach to client service.
When she’s not working, Deana can often be found at the ballfield cheering on her son, spending time at the beach, or traveling with her family.
Carla Ciarlelli
Service Coordinator
Carla Ciarlelli serves as a Service Coordinator at Trager Reznitsky Insurance Group, bringing a positive attitude, strong customer service skills, and a diverse professional background to the team. She grew up in North Branford and spent many years managing accounts receivable for a local company, developing a solid foundation in organization and financial operations.
Carla’s passion for customer service led her to participate in the Disney College Program, where she managed a store at Hollywood Studios. This experience further strengthened her people-first approach and love for creating positive customer experiences.
Outside of work, Carla enjoys spending time with her family and her golden retriever, Judge Sven. She loves traveling—especially to tropical beach destinations—and stays active by working out on her Peloton. Carla’s upbeat personality and enthusiasm for helping others make her a valued addition to the Trager Reznitsky team.
Ron
Service Specialist
Ron is a Service Specialist at Trager Reznitsky Insurance Group with a strong foundation in customer service, quality assurance, and client support. He is a Psychology graduate from the University of Makati in the Philippines, where he developed a deep understanding of human behavior, communication, and analytical thinking—skills that continue to guide his client-focused approach.
Ron has supported a diverse range of clients across multiple industries, including McGraw Hill Education, FTD, SnapTravel/Super, Reed Exhibitions, and LexisNexis UK. His commitment to excellence led him to a Quality Assurance Analyst role, where he helped ensure service standards were consistently met and exceeded. This varied experience has equipped Ron with a well-rounded skill set and a strong appreciation for operational excellence.
Outside of work, Ron enjoys gaming on both mobile platforms and his PlayStation 5, as well as playing chess, which reflects his strategic mindset and love for problem-solving. He continues to grow as a dedicated team member with a passion for learning and improvement.
Jhez
Service Specialist
Jhez is a Service Specialist at Trager Reznitsky Insurance Group, bringing dedication, professionalism, and a strong work ethic to the team. Born and raised in Metro Manila, Philippines, she holds a Bachelor’s degree in Entrepreneurship and has four years of professional experience.
Jhez began her career in the BPO industry, gaining two years of experience before transitioning to a role as a Virtual Assistant for a Personal Lines Insurance Agency. In these positions, she developed strong communication skills, patience, adaptability, and a commitment to delivering high-quality service. In her insurance role, she supported both new business and remarketing processes, ensuring accuracy and efficiency in every task.
Jhez values maintaining a healthy work-life balance while continuously enhancing her skills. In her free time, she enjoys running, hiking, attending music festivals and concerts, and challenging herself with puzzles. She also looks forward to exploring new hobbies in 2026 to further support her personal and professional growth.
Claude
Service Specialist
Claude is a Service Specialist at Trager Reznitsky Insurance Group with over three years of experience in insurance operations, administrative support, and client service. Born and raised in the Philippines, she holds a Bachelor’s degree in Psychology, which provides a strong foundation in human behavior, organizational dynamics, and effective communication.
Claude has extensive experience working remotely, handling policy management, data verification, customer support, and administrative coordination. Known for her professionalism, attention to detail, and problem-solving abilities, she works effectively both independently and as part of a collaborative team.
Outside of work, Claude balances her professional responsibilities with family life. She enjoys traveling, exploring new cultures, and expanding her perspective. She is also a proud cat mom to six cats, reflecting her nurturing and compassionate nature. Claude is passionate about continuous learning and professional growth.
Vicente
Service Specialist
Vicente is a Service Specialist at Trager Reznitsky Insurance Group, bringing a strong background in customer service and administrative support. He spent nearly six years in the BPO industry handling e-commerce, AT&T, DirecTV, and healthcare accounts, developing excellent communication, problem-solving, and multitasking skills across chat, email, and voice support. He also gained experience in insurance-related support, enhancing his attention to detail and organizational abilities.
Outside of work, Vicente enjoys playing online games such as Mobile Legends, League of Legends, Honor of Kings, and Valorant. He also enjoys long motorcycle rides. Vicente is happily married and a proud pet parent to two dogs. His life motto, “A smooth sea never made a skilled sailor,” reflects his belief that challenges are opportunities for growth.
Vasil “Ace” Corotan
Service Specialist
Vasil Ace John Corotan, known as Ace, is a detail-oriented Service Specialist at Trager Reznitsky Insurance Group with over a decade of experience supporting clients across the U.S. in fast-paced, results-driven environments. He brings extensive expertise in administrative support, insurance account management, customer communications, and data handling, consistently delivering accurate, solutions-focused service.
Ace has worked with global BPOs and insurance agencies, including AT&T support operations, DoorDash, Allstate Insurance, and Safelily Insurance Agency. His experience spans executive assistance, customer service leadership, cold calling, and managing both personal and commercial insurance lines. Known for his integrity, reliability, and adaptability, he excels at coordinating complex inquiries and maintaining high service standards in remote settings.
A dedicated husband and father, Ace lives by the motto: “Do good unto others, so others will do good unto you.” He values positivity, humility, responsibility, and respect in both his professional and personal life.