Joshua Trager is the CEO and principal agent of Trager Reznitsky Insurance Group. He started his insurance journey in 2008 and after six years in the insurance industry, Joshua decided to open his own firm where he could truly put his clients first. This led to the mantra of Trager Insurance Group: Family First. In this way, Joshua can put his clients’ needs ahead of any corporate desires, finding solutions to their unique situations and crafting solutions that can grow with them throughout their lives.
Joshua graduated from UCONN in 2009 with a Bachelor of Arts degree in Economics. Before Trager Reznitsky, Joshua worked for three of the top ten insurance companies in the world. Charity and volunteering are very important to Joshua. He gives his time to a variety of charities, notably, the Frank Frumento Foundation, of which he is a board member. The FFF helps to raise money for families hit hard by the high costs of medical care for sick parents or children. He is also involved in the Elm City BNI as their Property and Casualty Insurance representative.
In his free time, Joshua enjoys playing kickball. He lives in Wallingford with his wife Jaime, son JJ and daughter Harper. You can probably catch him most nights of the week at one of JJ’s baseball games.
Joshua is licensed in Property & Casualty; Life, Accident & Health Insurance. He further holds the designations of LUTCF (Life Underwriter Training Council Fellow) and CIC (Certified Insurance Councilor) which require annual updated training.
Eugene Reznitsky’s primary role within the agency is to grow the agency’s commercial department and help guide the agency’s marketing strategies.
Eugene graduated from UCONN with a Bachelor of Arts in Economics and a minor in Business. With seven years of experience, he is involved in the Elm City BNI as their Commercial Insurance representative.
Eugene was born in Kiev, Ukraine and is fluent in Russian. He currently lives in Meriden with his wife, Melissa and their two sons, Jacen and Jakob. Eugene is a member of the Elm City BNI, serving and the organizations commercial insurance representative and Eugene is also an active member of the North Haven Rotary.
Eugene is licensed in Property & Casualty; Life, Accident & Health Insurance.
Jonathon Cawley joins the team as our Senior Partner and VP of Brand Development. As a lifelong resident of Hamden, Jon graduated Nichols College with a degree in General Business with concentrations in Marketing, Management, and International Business. Jon’s graduation is an achievement in its own because he is the first in his family to do so. He could not have done so without the love and support of his tight knit family. That love and support of family is what led him to Trager Reznitsky Insurance Group, and our motto, Family First.
Jon has over 9 years of Marketing experience, working as both a Marketing Distributer and Marketing Specialist in previous employments. As you can see, Jon isn’t afraid to show his personal brand in being different. One thing he strives to do is leave a lasting impression everywhere he goes with everyone he meets. His unique persona brings an extra added flair to the Trager Reznitsky family.
Currently, Jon is involved with the Greater Milford BNI Chapter and is also in a business development group to further help him grow as an individual. He is always eager to learn, especially from others.
When he’s not playing softball and kickball in the warmer months, he’s enjoying other sports such as flag football and snowboarding in the winter months. In his spare time he likes to hike, cook, travel, and build websites. He’s also a big fan of singing and dancing.
Jon is currently licensed in Auto and Home in Personal lines. He also holds three different Foremost Insurance Specialist Designations.
Mike is in his 6th year at our agency serving as our Director of Agency Sales for the North Haven location. A lifelong resident of Connecticut, Mike currently resides in Shelton with his wife Jessica and their dog Tyce. Mike embraces our mantra: Family First. A graduate of The Gunnery, Mike then attended Dickinson College where he graduated with a Bachelor of Science in Biology and a certificate in Health Studies. Mike was a Defensive Back for the Red Devils football team during the four years he attended Dickinson. He served on the Student Senate where he was influential in decisions affecting better student life on campus. To that end, he was a member of The Liberty Cap Society where he guided prospective students around the campus, sharing the rich history and knowledge with them. This led Mike to pursue a career in the Insurance Industry. He uses his experience to guide clients through all of their insurance needs, helping us further our dedication to create portfolios that develop and change with our clients’ lives.
Mike is licensed in Property & Casualty; and Life and Accident & Health.
Kyle is our Agency Sales Director in Branford.
He was born and raised in New Haven, CT and currently resides in Hamden, CT. Kyle Graduated from Southern CT State University with a Bachelor of Arts in Communications and has 18+ years of experience in Customer Service, Sales, and Insurance.
Always striving for greatness, his proudest career moment was ending one of his calendar years in the top 5 for New England for marketing/sales which shows he’s always working hard and trying to do better for his clients.
Kyle loves to network with other professionals and be involved with the local charities.
Our Motto “Family First” fits right in line with his motto for life, “Treat others how you would want to be treated.”
Kyle is currently licensed in Property & Casualty; and Life Insurance.
Amy Morin
Amy’s drive and caring personality is the perfect addition to the Trager Reznitsky Family, she joins us as Senior Operations Manager.
Amy has an extensive background working with people. She originally graduated in Graphic design and started her family at a young age. Married with 3 children, she then put herself through school to become a Medical Assistant. She worked in Dermatology assisting in surgeries for 15 years. In addition to working and raising her family, she has also run a business in women’s health and education for the last 15 years.
In her free time Amy lives a very active lifestyle. She loves to travel to see new places. One of her personal goals is to experience the history of the world in person, rather than reading in books or seeing it on tv. She started running obstacle course races in 2014. Originally starting with small 5K races and working her way up to her largest distance, at 14 miles. Her greatest achievement was in 2019 when she completed 3 Spartan Trifectas including a Trifecta Weekend. A Spartan Trifecta is a series of 3 obstacle course races- Sprint 5 miles, Super 9 miles and Beast 13+ miles.
Orsola Delucia- Rakiec
Orsola is an experienced and dedicated insurance professional with over 30 years of expertise in property and casualty insurance. Throughout her career, she has demonstrated a strong commitment to customer satisfaction, risk assessment, and policy management. Having worked with well-established agencies across Connecticut, including Underwriters Insurance Agency and ABC Auto Insurance, Orsola has developed deep proficiency in the AMS management system, underwriting support, and client relationship management.
Her background combines technical knowledge of insurance products with excellent communication and organizational skills, allowing her to effectively guide clients through the complexities of home and auto insurance coverage. Orsola’s hands-on experience in office management and her passion for helping individuals protect what matters most have earned her a reputation for reliability and professionalism.
Kris Kniss
Kris KnissKris Kniss has been helping our high value clients navigate their Personal & Commercial insurance needs. His focus is to teach clients about insurance as they navigate coverages, endorsements, discounts and premium. It's clear Kris cares for every client as he would a member of his own family. Kris has a vast network of individuals as the founder (2022) of GHAIN (Greater Hartford All Industry Networking) a networking group that meets monthly. He actively attends both the Manchester and CT River Valley Chambers of Commerce, helping the insurance needs of businesses and individuals in the Greater Hartford area. Kris lives in Cromwell with his son. Has always preferred staying active, played Soccer, Golf, Track & Barefoot waterskiing in high school days. Still playing sports today-Golf, Soccer, whitewater kayaking/ rafting, hiking, sailing & jet skiing to name a few. He always enjoys spending time with family and friends outside whenever possible. Kris is licensed in Property & Casualty, Accident Health & Life insurance products.
Deana Supan
Born and raised in Connecticut, I currently reside in West Haven with my husband and two sons. Having worked in the service industry for many years, I took a chance and changed career paths a few years ago and haven’t looked back. I love getting to know my clients and helping them find the coverage that fits their needs. Building relationships and making sure people feel cared for is what it’s all about for me.
When I’m not at work, I’m usually at the ballfield cheering on my son, spending time at the beach, or traveling with my family.
Ron
Ron is a Psychology graduate from the University of Makati in the Philippines, where he developed a strong foundation in understanding human behavior and communication. His academic background laid the groundwork for a career centered around empathy, analytical thinking, and service excellence. With a passion for helping others and a keen eye for detail, Ron transitioned seamlessly into the customer service industry, where he began building his professional journey.
Over the course of his professional years, Ron honed his skills as a Customer Service Provider, supporting a diverse range of clients including McGraw Hill Education, FTD, SnapTravel/Super, Reed Exhibitions, and Lexis Nexis UK. His dedication to quality and continuous improvement led him to a new role as a Quality Assurance Analyst, where he ensured service standards were met and exceeded. His experience across multiple industries has equipped him with a versatile skill set and a deep understanding of customer needs and operational excellence.
Outside of work, Ron enjoys immersing himself in the world of gaming, whether it's through mobile platforms or his PlayStation 5. He also finds joy in the strategic challenges of chess, a hobby that reflects his analytical mindset and love for problem-solving. Balancing professional rigor with personal passions, Ron continues to grow both as a dedicated team player and an individual with a zest for learning and innovation.
Archie
Hi, my name is Archie, and I’m from the Philippines. I’m an experienced Virtual Assistant Specialist in the insurance industry, focusing on back-office support for insurance brokers and agents in the U.S. I handle a wide range of tasks across the five stages of the insurance process, including filling out ACORD forms for both Personal and Commercial Lines to submit to underwriters, quoting through carrier websites, preparing paperwork for binding, and creating certificates. I also manage endorsements, renewals, premium payments, claims, and cancellations.
I have a strong understanding of the fundamentals of U.S. Property and Casualty Insurance, and I’m highly proficient in English, both written and verbal.
Outside of work, I enjoy playing mobile games and basketball, and I like going to the gym to stay fit, relieve stress, and build strength.
Carla McNamara
Carla is a dynamic individual with a diverse range of experiences and interests. Growing up in North Branford and working in managing accounts receivable for a local company for many years provided her with a solid professional background. Her decision to attend the Disney College Program and manage a store in Hollywood Studios shows her passion for customer service.
Outside of work, Carla values spending time with her family, especially her love for her golden retriever named Judge Sven. She also love to travel, especially to tropical beaches. When she is not working or playing with her dog, she loves to work out on her Peloton.
We are excited to have Carla's experiences as part of our team with her upbeat attitude and love for assisting others.
Claude
Claude was born and raised in the Philippines and is a dedicated professional with over three years of experience in insurance operations, administrative support, and client service. She holds a Bachelor’s degree in Psychology, providing her with a strong foundation in understanding organizational dynamics, human behavior, and effective people management.
Claude has extensive experience working remotely, efficiently handling tasks such as policy management, data verification, customer support, and administrative coordination. Known for her attention to detail, professionalism, and problem-solving abilities, she thrives in both independent and collaborative team environments.
Outside of work, Claude balances her professional commitments with family responsibilities, demonstrating perseverance, adaptability, and a strong work ethic. She enjoys traveling, exploring new cultures, and broadening her perspectives, and is a proud mom to six cats, reflecting her nurturing and compassionate nature.
Claude is passionate about continuous learning and professional growth, and she aims to contribute her skills, dedication, and positive energy to any team she joins.
Vicente
Is a dedicated professional with a strong background in customer service and administrative support. He spent almost six years in the BPO industry handling e-commerce, AT&T, DirecTV, and healthcare accounts, which helped him develop strong communication, problem-solving, and multitasking skills across chat, email, and voice support. He also gained experience in insurance-related support, strengthening his attention to detail and organizational abilities.
Outside of work, he enjoys playing online games such as Mobile Legends, League of Legends, Honor of Kings, and Valorant, and he likes going on long motorcycle rides. He's happily married with no kids and a proud fur parent to two very cute dogs. His motto in life is, “A smooth sea never made a skilled sailor,” a reminder that challenges are opportunities to grow.
Vasil Ace John Corotan
Vasil Ace John Corotan "Ace" is a detail-oriented Executive Assistant and Customer Service & Insurance Specialist with over a decade of experience supporting clients across the US in fast-paced, results-driven environments. He brings a strong background in administrative support, insurance account management, customer communications, and data handling, consistently delivering accurate, solutions-focused service.
Ace has worked with global BPOs and insurance agencies, including AT&T support operations, DoorDash, Allstate Insurance, and Safelily Insurance Agency. His experience spans executive assistance, customer service leadership, cold calling, and handling personal and commercial insurance lines. Known for his integrity, reliability, and adaptability, he excels at managing complex inquiries, coordinating with teams, and maintaining high service standards in remote settings.
Ace is a dedicated husband/Father and has always been Positive in Life and everything he do. Change for the Better, Stay humble, supportive, responsible and respectful. His moto in life "Do good unto others, so others will do good unto you".